SYIX.COM has become a leading provider of broadband connectivity and networking services in the northern Ca area, providing secure and reliable high-speed private line access to the Internet and private networks for small and medium-sized businesses. SYIX.COM with New Edge can now offer dedicated Internet access at full and fractional T1 speeds to our business customers across the United States. With SYIX.COM your business receives the best possible customer service and technical support – because there is a difference.

What is SYIX.COM Reach Service?

A T1, or DS1, is a high-speed data link protocol that has been a standard in the telecommunications industry for more than thirty years. A full T1 transfers data at 1.544 Mbps symmetrically (same speed both directions), and is ideal for customers who need a high-speed connectivity to the Internet or as one link in their virtual or real private network. In addition, SYIX.COM Reach offers fractional T1 speeds at 384 Kbps and 768 Kbps, for users who don't need the entire amount of bandwidth offered by a full T1.

To provision the service, SYIX.COM works with your local telephone provider to provision a "local loop" between your premises and the nearest central office (CO). From there, your data is transported on a fiber optic network to SYIX.COM. We then route your traffic as needed. Either routed directly to the Internet or kept within a virtual private network for internal communication with your business and or telecommuters.

SYIX.COM Reach Service offers your business:

Guaranteed data transfer rate of 384 Kbps, 768 Kbps or 1.1 or 1.544 Mbps between your site and the CO
No Distance Limitations as with DSL
Outstanding Customer Care and Technical Support

SYIX.COM Reach T1 Product Features:

Price includes local loop charges – no extra charges
Unlimited number of email accounts at no extra charge
One (1) static IP address
Additional IP addresses available at a minor fee
Discounts for multiple sites on a consolidated bill
Installation charge includes inside wiring up to 100 feet from the MPOE (box where your lines meet your building)

Why select a Reach when SDSL is so much of a lower cost?

SYIX.COM offers SDSL service at comparable speeds but much lower prices than our full and fractional T1 service. What's the difference between these two products?

For comparison purposes, we will examine the differences between a 1.5 Mbps SDSL line with a full T1 dedicated Internet access line. Not all customers can receive 1.1 Mbps SDSL service, but all customers in can receive SYIX.COM Reach T1 Service. Because of technical limitations of the DSL protocol, only those customers less than 10,000 feet from their CO can receive 1.1 Mbps SDSL. However, T1s are engineered to extend tens of miles, so almost all customers can purchase T1 service. In addition, the local exchange carrier must remove bridge taps, load coils, and wiring when provisioning DSL. This work is not necessary for a T1 circuit.

T1 has been an industry standard for many years. Although SDSL and T1s are about equally reliable, the local exchange carriers have more experience in trouble-shooting and repairing T1s. This means that the mean-time-to-repair for a T1 line is generally shorter than that for a DSL circuit. The Reach name is waht we are calling our T-1 product line for simplicity.

What do I need to use SYIX.COM’s Reach Service?

If your business qualifies for Reach service, you will need a router and a that takes your LAN traffic and converts it to the T1 protocol and vice versa., SYIX.COM supplies and supports the Netopia 5300 Router. This router includes eight (8) Ethernet ports, NAT/PAT address translation to help ensure security, an optional VPN feature and more.

If you have a T1 router and CSU/DSU, please speak with your SYIX.COM sales representative regarding compatibility with SYIX.COM’s network.

Service Guarantee

At SYIX.COM, we realize your ability to be productive hinges on uninterrupted service. For more information regarding our Service Guarantee, please read the Reach Customer Agreement.

Our Customer representatives can assist you with orders in progress, as well as answer any product specific questions. They can be reached Monday-Friday between 8 AM to 6 PM and Saturdays between 10 AM to 4 PM Pacific Time.

Simply call 530 755 1751 to speak with one of our technical support professionals or send an email to support@syix.com

From ordering to installation and ongoing support, we're here for you.

Have Questions?

If you have further questions, please call 530.755 1751 to speak with Mike Leahy our sales manager, or send an email to sales@syix.com with your questions.